FAQ’s

Most frequently asked questions

Shopping Basics

We deliver all over India with the best service providers and e-commerce aggregators. Service providers vary from location to location.

However, if you wish to specify to us any particular postal service you’d like, we would be happy to assist you.

We process and ship all orders in 3 to 5 business days.

We don’t accept returns as we provide the same product as we show in the images uploaded, further there might be a slight color or minor change depending on the availability of the product.

Do make a full 360-degree parcel opening video (showing an unopened parcel and then unboxing the parcel) for any kind of issues. No complaints will be entertained without a complete parcel opening video as mentioned above. Any claims for damage and/or shortages MUST be reported in 48 business hours of delivery with parcel opening video as mentioned above without exception.

At present, we ship only in India.

Payments

Following are all the payment modes that the customer can use to complete the payment at the Checkout.
– Debit card.
– Credit card.
– Net banking.
– UPI.
– Bank Transfer.
– Wallets.

Yes, we do accept international credit cards.

No, we don’t charge sales tax on any item.

Shipping & Returns

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Refund in case of an order placed and not yet dispatched will be processed in 3-4 business days. Orders once dispatched cannot be cancelled and hence no refund is possible in such case.

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For further assistance, you can either mail us at –

Contact

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