Refund and Returns Policy

Returns & Refunds

The Returns & Refunds Policy will take 7 days. No full refund or exchange will be given after 7 days of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

*We  need a complete video of  unboxing the parcel to process any returns or refunds. Without it we will not be able to process your request*

Once your return is received and inspected, We will notify you of the approval or rejection of your refund.

If refunds are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first recheck your bank account.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, don’t hesitate to get in touch with us at support@makeupmysteryindia.com

 

Exchanges

Only defective or damaged items will be replaced. Send us an email at support@makeupmysteryindia.com.in if you need to exchange it for the identical item.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate or coupon code will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, Contact us at support@makeupmysteryindia.com for questions related to refunds and returns.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Still, need help?

Contact us at support@makeupmysteryindia.com for questions related to refunds and returns.